Memory & preferences

Pepper is one continuous assistant, not a fresh chatbot each time. It remembers your conversations and keeps a profile of your preferences, so you rarely have to repeat yourself.

Memory across conversations

Everything you and Pepper discuss is part of one ongoing thread — there's no "start over." Pepper keeps recent conversations in full and condenses older ones into running daily, weekly, and monthly summaries, so it can carry context forward without slowing down.

What this means for you:

• You can refer back naturally: "the project I mentioned last week", "that restaurant we talked about", "what did I say I'd do about the car?"
• If something might be buried in an older conversation, just ask Pepper to dig: "Search my memory for when I mentioned Sarah", "Do you remember what I said about the trip?"
• Remember the wording? Put it in quotes and Pepper searches for that specific phrase, not just the general idea — so the message you mean tends to surface first: 'find where I said "blue umbrella policy"'. Without quotes it searches by meaning, which is usually what you want.
• In the web app there's a History page (open it from Settings → History) holding all of this as an archive you can browse — grouped by month, then week, then day, so any day is a couple of clicks away. Open a day to read its full summary; days you talked on but that were never summarized are still listed, with a link into the conversation. Nothing drops off it, including days far enough back that Pepper no longer keeps them in working memory.
• History has a search box, and it looks at both the summaries and what was actually said — so a day whose summary never mentions the thing is still findable by the message itself. A result set is just a web address, so you can reload or share it.

You don't have to manage any of this — it happens automatically. What's kept, how long, and how to have it deleted is in Your data.

Your profile (preferences)

Pepper keeps a profile of durable facts about you — the things that don't change often and are useful for it to know every time. It has two parts:

• What you've told Pepper — facts you set yourself. These always win.
• What Pepper has learned — patterns it's picked up from your conversations. You can read this, so you always know what Pepper thinks it knows.

Examples of what lives here: dietary preferences ("I'm vegetarian"), where you live, your time zone, family ("my kids are Emma and Luke"), how you like to work ("I prefer concise answers"), recurring routines.

Updating your profile

Two ways:

• Just tell Pepper: "Remember that I'm vegetarian", "I moved to Denver", "I prefer phone calls to email." Pepper updates your profile.
• Edit it directly: Settings has a Dossier section with the two halves stacked in one column — your own notes in a box you type in, what Pepper has learned below it, read-only. Edit your half in plain language and save.

Anything you set yourself takes priority over what Pepper has inferred — you always have the final say about facts about you.

Your time zone, and travelling

Everything Pepper shows you with a time on it — calendar events, reminders, your morning brief — is written in your time zone, which lives on the Settings page.

When you travel, your phone or browser starts reporting a different zone, and Pepper notices. It won't change anything on its own: it asks. You'll see a note offering to switch ("Looks like you're in America/New_York now — want me to switch your timezone?") with Yes, switch and Not now. Say yes and times start showing in local time immediately; say no and nothing changes, and Pepper won't keep asking about that same place.

Two things it deliberately doesn't do:

• It won't ask about daylight saving. Clocks going forward isn't a change of zone, so there's nothing to offer.
• It won't ask the moment you land somewhere. A short stop — a layover, an afternoon across a border — passes without a question. Pepper waits to see that you're actually staying.

You don't have to wait for that note. Tell Pepper in conversation — "I'm back home in Phoenix, set my timezone", "change my timezone to London" — and it changes the same Settings value straight away, then tells you the new local time. It only does this when you ask: mentioning a trip, or a meeting in another city, doesn't change anything. Anything that follows your timezone, including a morning brief that was switched on automatically, moves with it. A scheduled task that was set up in a particular zone keeps that zone, and Pepper tells you which ones did, so you can ask it to move them too.

Settings is always the final word: whatever you pick there is what Pepper uses, and setting it yourself ends any pending question.

Once a week Pepper also tidies its own half on its own: it re-reads what it's
written about you, drops things that have since finished or changed, and merges
in what it's learned that week. It never touches your half, and there's nothing
to approve — the Dossier section in Settings always shows the current version, so if a tidy-up
gets something wrong you can correct it there like any other time.

Things to try

• Say it once. Pepper keeps what you tell it, so nothing needs repeating: "remember I'm vegetarian", "my kids are Emma and Luke", and every meal plan, gift idea and booking after that already knows.
  Try it: "Remember that "